Exciting News: Revitalizing Our Main Street & Valley Location!
After much planning and hard work, we are thrilled to share that Two Rivers is embarking on a renovation of our Main Street and Valley location. This exciting project will breathe new life into the corner of Main and Valley, bringing improved service and an updated, modern look to our downtown area.
What's Coming:
When construction is completed, our downtown location will feature:
- Two Lanes of ATM & Video Teller Service – We will have 2 convenient lanes for ATM and Video Teller services at this central location.
- In-Branch Banking – We will continue to offer personalized service with our team of tellers at our Main Street lobby, so you can always bank with us face-to-face.
- Updated Parking – Thanks to the improvements from the Tiger Grant, you will find more parking available right outside our Main branch entrance on Jefferson Street.
What You Can Expect:
We understand that construction can be a bit disruptive, and we are committed to ensuring that your banking needs are met without interruption. To keep you informed and supported throughout this process, we will:
- Keep You Updated – Stay connected with us for project updates through our website, social media, and team members.
- Provide Clear Hours & Alternative Banking Locations – We will share accurate hours for alternate banking options.
- Night Drop – Our new climate-controlled night drop will be available 24/7 in the vestibule of our Main Street branch at the corner of Jefferson and Main.
- Ensure Service Continuity – Our other Burlington and West Burlington branches’ ATMs/Video Tellers will be fully staffed and operational to serve you.
- Show You the Future – We've provided a rendering of the new look of the corner below.
- Reintroduce Video Tellers – Learn more about our Video Tellers where you can access personalized service via our tellers on a screen.
- Our Video Tellers will provide extended hours to assist you with your banking needs.
- Video Teller availability:
- Monday – Thursday | 7:30am to 5:30pm
- Friday | 7:30am to 6:00pm
- Saturday | 9:00am to 12:00pm
- ATM | 24 Hours/Day
- Answer Your Questions – Our team members will be ready to help and provide you with excellent service.
- Include Our Community – We’re excited to redisplay the historical Abraham Lincoln plaque from the site and invite the community to be a part of this meaningful community history.
- Promotions – Stay tuned for some fantastic promotions coming your way! Our new Video Tellers are arriving soon, and we have exciting surprises planned for you.
- Keep You Informed – Most importantly, we’ll update you on the progress and let you know when the new two-lane ATM/Video Teller service will be available.
A Word About Our Decision:
Some of you may be wondering why we're making these changes. Here’s a bit of background on our decision:
- The Motor Bank building, which was built in 1962, had significant structural issues, including water concerns and safety challenges.
- Most importantly, the drive-thru was not directly connected to the main building, unlike all our other drive-thru facilities. This raised safety concerns for both our team and customers.
- After careful consideration, we decided to focus on creating an additional service lane at the Main & Valley intersection, providing two convenient lanes for ATM & Video Teller services.
- We will continue to offer drive-thru teller window service at our Roosevelt and Gear locations, ensuring we are offering convenient options for our customers.
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We are truly excited about the future of our downtown location and the decision to update our downtown presence by adding an additional ATM/Video Teller lane. We appreciate your understanding and patience as we work to improve our services for you.
If you have any questions or need assistance, please don’t hesitate to reach out!
Thank you for being a valued Two Rivers customer!
Contact Information
Shane Zimmerman, President and CEO of Two Rivers Bank & Trust - (319)-753-9163
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About Two Rivers Financial Group, Inc.
Two Rivers Financial Group, Inc. is headquartered in Burlington, Iowa, and is a financial holding company servicing clients throughout Iowa and surrounding states. Two Rivers Bank & Trust, a state-chartered bank and wholly owned subsidiary of Two Rivers Financial Group, Inc., commenced operations in 1904 and currently has banking centers located in Ankeny, Burlington, Coralville, Des Moines, Keokuk, Fort Madison, Mt. Pleasant, Mediapolis, Urbandale, West Burlington, and West Point, as well as a loan production office in Bettendorf. Two Rivers Financial Group, Inc. shares trade on OTCQX® under ticker symbol “TRVR”.