Online Banking

Rachel C. Westfall

Vice President & Trust Operations Officer

Rachel C. Westfall

Rachel C. Westfall


Rachel C. Westfall

Job Title:

Vice President and Trust Operations Officer

Where did you grow up?

Biggsville, Illinois

What year did you begin your career at Two Rivers Bank & Trust?


Can you please explain your current role?

I oversee all operational aspects of the Trust Department. I work in support of our account administrators, coordinate the daily work of the people and systems that provide accounting records, tax reporting, securities settlement and many other services needed by our trust customers. I also oversee audits semi-annually and manage vendor contracts.

Leading up to your current job, what other experience do you have related to the banking industry?

I started my career in 2006. I was a teller and customer service representative. I have my bachelor’s degree in Business Administration and Economics.

Do you have any special certificates / awards or designations?

I am a member of the 2015-2016 Greater Burlington Leadership Class. I also hold the CSOP (Certified Securities Operations Professional) designation through the ABA.

Please highlight your community involvement.

I am a member of the Greater Burlington Young Professionals, the King’s Daughters and Sons What-So-Ever Circle, Girl Scout Troop Leader, and participate in the Paint-A-Thon annually. I am also a Board Member of the West Central Educational Foundation.

What do you enjoy most about your role at Two Rivers Bank & Trust?

I enjoy working with our clients and ensuring they receive the best service possible.

What does being a good neighbor mean to you?

It means caring for your community members and trying to better that community with your time and efforts.

Contact: 319-753-9133