Online Banking

Senior Branch Manager


Crystal DeLap

Crystal DeLap


Crystal DeLap

Job Title:

Senior Branch Manager – Burlington

Where did you grow up?

Keithsburg, Illinois

What year did you begin your career at Two Rivers Bank & Trust?

I began my career at Two Rivers as a temp in June of 2014 for EBS. I then moved into an internal auditor’s position for EBS, to West Burlington as branch manager, and then to my current role as senior branch manager in the Burlington market.

Can you please explain your current role?

In my current role I am expected to lead/train/coach and mentor the Burlington team and to grow the branches and the community relationships while following the PRIDE standards.

Leading up to your current job, what other experience do you have related to the banking industry?

I started my financial services career in 2004 and have worked as a teller, teller supervisor, personal banker/loans department and in the operation department, in Illinois, Iowa, and Florida.

Do you have any special certificates / awards or designations?

I am a Notary.

Please highlight your community involvement.

I have participated in Junior Achievement, Meals on Wheels, volunteered for blood drives sponsored by Mississippi Valley Regional Blood Center and I am involved in Safe Banking for Seniors.

What do you enjoy most about your role at Two Rivers Bank & Trust?

I enjoy finding solutions to improve efficiencies and productivity.

What does being a good neighbor mean to you?

It means doing the unexpected and helping out when help is needed without being asked.

Contact: 319-753-9180