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Branch Manager

West Burlington

Crystal Cole

Crystal Cole

Name:

Crystal Cole

Job Title:

Branch Manager – West Burlington

What year did you begin your career at Two Rivers Bank & Trust?

2018

Can you please explain your current role?

My current role is Branch Manager of the West Burlington, IA location. I supervise the personal bankers, teller supervisor, and tellers. I oversee overall operations of the branch and ensure customers have a positive experience.

Leading up to your current job, what other experience do you have related to the banking industry?

I started in the financial services industry in 2004 as a bank teller. Throughout the following 14 years I also worked as a Branch Manager and moved on to become a District Manager of over 10 locations in Iowa.

Where did you grow up?

Mediapolis, IA

Please highlight your community involvement.

I am an active member of the Greater Burlington Young Professionals, as well as an Ambassador with Greater Burlington Partnership. I am actively involved in the Burlington Chamber of Commerce events. I have participated in Junior Achievement and I have volunteered with the Salvation Army, Meals on Wheels, and the Hospice House.

What do you enjoy most about your role at Two Rivers Bank & Trust?

I love the ability to be able to help our customers and find solutions to meet their needs. I also really enjoy the community involvement opportunities and the friendly atmosphere in all of the locations.

What does being a good neighbor mean to you?

It means being helpful, available, trustworthy and dependable to your neighbors.

 

Contact: 319.753.9166