Crystal Cole
Name:
Crystal Cole
Job Title:
Branch Manager – West Burlington
What year did you begin your career at Two Rivers Bank & Trust?
2018
Can you please explain your current role?
My current role is Branch Manager of the West Burlington, IA location. I supervise the personal bankers, teller supervisor, and tellers. I oversee overall operations of the branch and ensure customers have a positive experience.
Leading up to your current job, what other experience do you have related to the banking industry?
I started in the financial services industry in 2004 as a bank teller. Throughout the following 14 years I also worked as a Branch Manager and moved on to become a District Manager of over 10 locations in Iowa.
Where did you grow up?
Mediapolis, IA
Please highlight your community involvement.
I am an active member of the Greater Burlington Young Professionals, as well as an Ambassador with Greater Burlington Partnership. I am actively involved in the Burlington Chamber of Commerce events. I have participated in Junior Achievement and I have volunteered with the Salvation Army, Meals on Wheels, and the Hospice House.
What do you enjoy most about your role at Two Rivers Bank & Trust?
I love the ability to be able to help our customers and find solutions to meet their needs. I also really enjoy the community involvement opportunities and the friendly atmosphere in all of the locations.
What does being a good neighbor mean to you?
It means being helpful, available, trustworthy and dependable to your neighbors.
Contact: 319.753.9166
