Online Banking

Branch Manager

Mt. Pleasant

Alicia Whalen


Alicia Whalen

Job Title:

Branch Manager

Where did you grow up?

I grew up in Burlington.

What year did you begin your career at Two Rivers Bank & Trust?

I actually started when Two Rivers was still Burlington Bank and Trust in 2000 after graduating high school. I worked here until 2003 when I transferred to Cedar Falls for college. I returned in 2014 after moving back to the area.

Can you please explain your current role?

I am a branch manager in charge of retail operations in Mt. Pleasant and New London. I work hard to empower our team and give them the training and coaching they need to succeed, while assisting customers with their needs.

Leading up to your current job, what other experience do you have related to the banking industry? In what year did you begin your banking career?

I began my career here at Two Rivers when it was still Burlington Bank & Trust in 2000. I worked at several financial institutions in the Cedar Falls/Waterloo area from 2003 until I moved back to Southeast Iowa in 2014.

Do you have any special certificates / awards or designations?

I’m pretty funny. I think I deserve an award for that.

Please highlight your community involvement.

I am a volunteer for the Chamber of Commerce in Mt. Pleasant.

What do you enjoy most about your role at Two Rivers Bank & Trust?

I really enjoying coming to work each day knowing that I will be learning something new or will have the opportunity to teach someone something new. The customers and my team are so wonderful! Feels like family!

What does being a good neighbor mean to you?

It means helping out without being asked and using my gifts to serve others unselfishly. It also means being a friendly face who greets your customers each day!

Contact: 319-385-9054x5226