2018: The Year of the Customer Experience
With a new year, comes new milestones and Two Rivers Bank & Trust is excited to share what you can expect from your neighborhood bank in 2018!
- Banking how you want. 2018 will showcase our dynamic responsiveness to meeting your needs in the way you determine. That means, if your lifestyle doesn’t offer much time to stop into our branches, you can take advantage of our convenient, mobile banking services. Or, if you’re someone who values a relationship with your banker, we always welcome you to visit your neighborhood branch to sit down and talk about any of our products or services. Banking is all about you, our valued neighbor, and we want your banking experience to fit your needs.
- Refer your friends and family. This year, you can get free gifts by referring your loved ones to Two Rivers Bank & Trust. We are always eager to serve new neighbors and we know our customers can attest to our dedication. Stop by one of our branches, have your friend open an account and get a free gift. It’s that easy!
- Continued fraud protection. To better serve you in 2018, we’ve launched tworivers.bank, our brand-new website. The site is designed to better serve your online needs while increasing security with the .bank suffix. As hackers become more sophisticated with their attempts to gather personal and financial information, we take pride in constantly monitoring our customers’ personal information and offering you the safest services. Learn more.
- ITMs. Interactive Teller Machines (ITMs) will soon find homes in select Two Rivers’ branches. ITMs give you the choice of self-service or connecting with a remote teller. The opening of our new Des Moines branch, on 31st and Ingersoll, will set the standard for digitization of banking services in 2018. Ingersoll will be Two Rivers’ first branch without a teller line, allowing customers the opportunity to determine the level of interaction they have with their bank and our team members.
As you can see, there’s a lot to look forward to in 2018 and Two Rivers Financial Group is as committed as ever to offer you the best customer experience in your neighborhood. Thank you for continuing to be our trusted neighbor into this new, and exciting, year!